General
How can I confirm my order?
You will receive a confirmation email/SMS notification once the order is successfully placed. Once your order is dispatched, you’ll receive an email/SMS with your tracking ID to track your order.
How long will it take for my order to arrive?
Orders normally arrive within 1-2 working days of shipping, unless otherwise noted. We also offer same-day delivery for certain orders placed before 9:00.A.M.
How many products can be order?
MenaHub serves you with great quality products that you have been looking for. We allow you to order as many products as you want to with zero limits, however, some products might have an order limit due to stock availability and products that you ...
My order is delayed. What should I do
Not to worry! We make sure that your orders are delivered on the promised date and on time however if there is any delay in the shipping we would definitely reach out to you and keep you updated about the same proactively over email and SMS. For any ...
Will I be able change the timings at the time of delivery ?
Unfortunately, we don't appreciate any last-minute changes because once the order has been placed the delivery time cannot be changed. But however, you can check with the delivery person when he attempts to deliver your order. Please contact our ...
Will I receive a notification once the product is shipped?
Once you have made an order from the MenaHub account and the product has been shipped. You will receive a notification on your registered mobile number through SMS or email.
Package is seal broken . What should i do?
You will need to return the box exactly as you received it and also in case of any established quality issue with the products, all you need to do is give us a call within 24 hours of delivery of the products at your place at our customer care ...
How can I make the payment for my order ?
1. You may make payment via "Cash on Delivery" (COD) at the time of the delivery of the product. You can place your order using this option and the products will get delivered to your doorstep. 2. We have gone to great lengths to make your purchase ...
How safe is it to save my card details ?
Mena hub takes utmost care of your security to safety your all card details. Payments done are processed with trusted payment gateways which are also managed by leading banks. Banks also provide an extra layer of security to safeguard your cards as ...
While making payment, my page got refreshed what do I do?
No worry! Drop us a mail at Support@menahub.com or get in touch with our customer service number 44639201 they will provide with new payment link.
My payment is stuck not allowing to place order, what do I do next?
Do not panic! Drop us a mail at support@menahub.com or get in touch with our customer care number 44639201 they will provide a new payment link to place your orders. Happy Shopping.
Can i delete my card information from my profile/account?
Payments
How can I cancel my order?
You can cancel your order within a time frame of 5 mins after once the order has been confirmed by our team. You can also contact our customer service or write us a mail at support@Menahub.com. Happy to assist you always.
At what point of shipment can I cancel my order?
Cancellation and Returns
How long will it take to cancel my order ?
Once you raise a request for the cancellation of an order, our team will process the request immediately. You will be notified via SMS of the cancellation made. We are happy to serve you. Happy shopping at MenaHub.
How do I know eligibility to return my product ?
Cancellation and Returns
What is the process to return the product ?
We are sorry to know that you are looking for the return process of your order. We request you to raise a query with us for the return by sending us a mail at support@menahub.com and we make the process. However, it depends upon the seller's return ...
By when can I expect my refund to reflect in my account?
As per the company policy of MenaHub, to reflect the refund in your account from our end, it will take a minimum of 7 working days. As per the banking process of the mode of payment done while ordering the product.
I do not want refund as MenaHub Credit points, what should I do?
Cancellation and Returns
How do I know status of my refund ?
At MenaHub it is simple to check on your refund status made from our end. You can know the status of your refund via sms and mail once the refund has been processed from Menahub.
Can I get replacement for my order ?
As per the company policy, for replacement of the products or items ordered it all depends upon the seller's return policy of the products. However, some sellers do give a replacement of the products. You can get in touch with our customer service ...
Can I return a part of my order ?
For the partial return, you will have to raise request, our team will check on the same and get back to you. However, some sellers do not provide a partial return of the orders. This is subjective to the seller agreement policy. However, You can get ...
What is the procedure to return my part order?
The partial return of the products all depends on the seller agreement policy with MenaHub. However, some sellers do provide a partial return of the orders. To process the same you can get in touch with our customer care number 44639201 or drop us an ...
If I have paid using part credits and part card payment, will I receive my refund through the initial mode of payment?
All the payments at Menahub for the orders placed are in safe hands. Once we receive a request from you for the refund process. The amount will be refunded to you based on the mode of payment done at the time of placing the order. Happy Shopping at ...
How can I login to my account?
To login to your Menahub account click on the link here. Happy shopping at MenaHub.
How do I know availability of the stock?
We at Menahub make sure the products are available to serve you at our best. To check the availability of the product get in touch with our customer service number 44639201or drop us an email at Support@Menahub.com. Happy to assist you.
Will someone come to install the product I ordered?
Once you place your order we make sure we arrange for installation done within 2 to 3 Business working days. It will be applicable as pre seller agreement policy for that particular product. Please check the individual product page to see if these ...
Do I need to pay any extra charges during installation ?
As the installation of the product will be from the seller side it all depends upon the seller agreement policy for that particular product delivered to you. Happy Shopping at MenaHub.
How do I get in touch with customer service ?
We at Menahub serving our customers with the best of the service in the market for quality world-class products in a wide range. You can get in touch with our customer care @44639201
Does Menahub charges for registration?
Other queries
Does Menahub have loyality points?
Account
What does temporary order mean?
We at Menahub make sure that the product placed by the customer always available at the seller. So we make a temporary order option available for you. Where you raise a request for the product and our team will confirm on same. Happy shopping at ...
I selected card payment while placing my order, however I was not directed to the payment page, how do I know if my order is confirmed?
We are sorry for the inconvenience caused to you. Do not worry. For order confirmation, you will receive a notification via SMS on your registered mobile number or Email. For the payment to be made. You can drop us a mail at support@menahub.com or ...
I got an email after the order is confirmed with the payment link, however the link is not working. What should I do?
We apologize for the same. To get a new payment link drop us a mail at support@menahub.com or get in touch with our customer service number 44639201 they will provide you with a new payment link for your order. Happy Shopping at MenaHub.
Few products have been approved and I have received the confirmation. What happens to the products that have not been approved? Will I get them?
We at MenaHub assure you of the products ordered and for which you have received the confirmation. However, for the products you have not received any confirmation might be they are not available with the seller now. You can order the products once ...
Did not receive Warranty card with the product, What do i do?
Other queries
My payment link says Timeout, What do I do?
Sorry for the technical glitch from MenaHub! Drop us mail at support@menahub.com or get in touch with our customer service number 44639201 they will provide with new payment link for your order.
where do i see my loyality points ?
Account
How do i use my loyality points?
Account
Which Cards/Payments Menahub accepts?
Happy to help you on same, you can choose any following payment modes to make your payments - Cash on delivery. -Debit card. -Credit cards. -Net banking. We accept all modes of payment to serve you better and get your orders at your doorstep.